Effective Date: 15.9.2023

Thank you for choosing Arch Appearance. We strive to provide you with high-quality products and excellent service. Please read our Shipping and Return Policy carefully to understand how we handle shipping and returns.

 

Shipping Policy

Shipping Methods:

• The shipping company options depend on what country is the delivery address in.
• Matkahuolto - Shipping costs and estimated delivery times will be displayed at checkout.
• Posti - Shipping costs and estimated delivery times will be displayed at checkout.
• PostNord -  Shipping costs and estimated delivery times will be displayed at checkout.
• UPS -  Shipping costs and estimated delivery times will be displayed at checkout.

Processing Time:

• All orders are typically processed within 0-2 business days from the date of purchase, excluding weekends and holidays.

Estimated Delivery Time:

• The estimated delivery time for your order depends on your location and the shipping method you choose.

Order Tracking:

• Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery.

Shipping Costs:

• Shipping costs are determined by your location. The exact shipping charges will be displayed at checkout before you confirm your purchase.

Customs and Import Duties:

• International orders may be subject to customs duties and taxes imposed by your country's customs authorities. Arch Appearance is not responsible for any additional charges incurred at customs.

Lost or Damaged Items:

• If your order is lost or arrives damaged, please contact us via contact form as soon as possible. We will work diligently to resolve the issue and ensure your satisfaction.