Effective Date: 15.9.2023

Thank you for choosing Arch Appearance. We strive to provide you with high-quality products and excellent service. Please read our Shipping and Return Policy carefully to understand how we handle shipping and returns.

Return Policy

14-Day Return Guarantee:

• If you are not satisfied with your purchase, you may return the item(s) within 14 days of receiving your order for a full refund or exchange, provided the item(s) are in their original condition and packaging.

Return Process:

• To initiate a return, please contact our customer support team via contact form. We will guide you through the return process and provide you with a return authorization number.
• Please package the item(s) securely and include the return authorization number with the return shipment.
• Return shipping costs are the responsibility of the customer, except in cases of defective or damaged items.
• Once we receive and inspect the returned item(s), we will process your refund or exchange.

Peak Design:

• Official Peak Design Lifetime Warranty will not apply to
  Anchor Links that are purchased with Arch Appearance straps. Peak Design is also not responsible for any issues a customer has with a 3rd party strap, purchased with Peak Design Anchor Links.

Contact Us:

If you have any questions or concerns about our Shipping and Return Policy, please contact us through our contact form.

By making a purchase from Arch Appearance, you agree to abide by the terms and conditions of this Shipping and Return Policy.

Thank you for choosing Arch Appearance. We appreciate your trust in us and look forward to serving you.